NextGenSAPien Technologies delivers end-to-end IT support solutions covering strategic staffing, technical operations, and professional corporate communication grooming.
Finding the right SAP or Oracle resource is notoriously slow. We solve this bottleneck by sourcing, pre-screening, and preparing practitioners to integrate immediately into your systems. You get resources that are vetted by active senior consultants.
We undertake mid-scale SAP & Oracle support projects, managing system health, ledger upgrades, patches, database performance tuning, and customization tickets. Our support frameworks are governed by strict Service Level Agreements (SLAs).
Technical knowledge is incomplete without strong communication. We provide specialized grooming classes that prepare consultants to handle international clients, manage expectations on calls, and maintain professional email etiquette.
We maintain full transparency on our project deliverables and operational models.
| Service Category | Target Audience | Deliverables | SLA Commitments |
|---|---|---|---|
| Staffing & Recruitment | IT Enterprises, Startups | Pre-screened resumes, technical assessment sheets, background check logs | Profiles shared within 5 business days |
| SAP & Oracle Workshops | Individuals, Corporate Batches | Sandbox server credentials, module checklists, certificate of completion | Unlimited sandbox access during course |
| Live Support Projects | Mid-Sized IT Companies | Monthly ticket resolution reports, performance updates, query optimizations | L1 Support: < 4 hours | L2: < 24 hours |
| Soft Skills Training | Trainees, Corporate Teams | Mock-call recordings, written etiquette manuals, feedback dashboards | Weekly trainer assessment feedback |